Shipping policy

At Mugshot, we’re committed to getting your order to you as quickly and efficiently as possible.

Shipping Locations

We currently ship within the United States only.
All orders are processed and shipped directly from our U.S. fulfillment center.

Processing Time

Orders are typically processed within 1–2 business days after payment confirmation.
You’ll receive an email confirmation with tracking details as soon as your order ships.

Delivery Time

Standard delivery within the U.S. takes approximately 3–7 business days, depending on your location and carrier performance.
Please note that weekends and holidays may affect delivery times.

Shipping Rates

Shipping rates are calculated at checkout and vary depending on your location and selected service.

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email.
You can use this number to follow your package’s journey to your door.

Delays & Exceptions

While we aim to meet all estimated delivery times, delays may occasionally occur due to factors outside our control (such as carrier delays or severe weather).
We appreciate your understanding in these rare cases.